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Credit union upgrades technology foundation to implement innovative
business lending programs, achieve operational efficiencies, and meet
the needs of members' fast-moving financial lives
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Credit union leaders cite advanced technology, ease of customization,
scalability and best-of-breed solutions as key factors in selecting
Fiserv
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DNA platform will speed account opening and lending processes while
providing 24/7 real-time processing and a 360-degree view of member
relationships
BROOKFIELD, Wis.--(BUSINESS WIRE)--
Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial
services technology solutions, announced today that Telhio Credit Union,
a $548 million asset credit union based in Columbus, Ohio, has selected
the DNA®
account processing platform and integrated solutions from Fiserv to
support its goal of becoming a $1 billion credit union in the next few
years.
One of the largest Small Business Administration (SBA) credit union
lenders in Ohio, Telhio was seeking a core account processing platform
that will enable the credit union to set up and support a wide range of
business lending programs, streamline its account opening process,
eliminate time-consuming manual tasks and deliver a superior experience
to its 46,000 members. They also wanted a platform built on the latest
technologies that could adapt to their changing needs, from a provider
with a proven track record and a strong portfolio of solutions.
"After looking carefully at several core platforms, Telhio selected DNA
because it was the only choice that offered the modern technology, the
integrated solutions, the business lending flexibility and the openness
that we need to take us to $1 billion in assets and beyond," said Leslie
Bumgarner, president and CEO, Telhio Credit Union. "Other things that
set DNA apart for us were the DNAappstore, which immediately lets us add
user-developed features and capabilities to the core, and the genuine
interest that the Fiserv team showed in our business."
In addition to DNA, Telhio will add a host of best-of-breed integrated
solutions from Fiserv including a suite of CRM and business intelligence
solutions for DNA, Prologue™ Financial Accounting Services, Next
Multi-Channel Marketing, tMagic™ for DNA teller capture, Verifast™
teller-line authentication, WireXchange® wire transfer,
ConvergeIT® IVR, Wisdom™: 5300 Call Report Assistant, Funds
Transfer Pricing, and several DNAapps™.
"As an innovative and fast-growing credit union, Telhio is utilizing
best-in-class technology to drive a superior experience for its
members," said Mark Sievewright, president, Credit Union Solutions,
Fiserv. "Through its new partnership with Fiserv, Telhio will drive
growth and be able to execute against its powerful business lending
strategy by leveraging the flexibility and efficiency of the DNA account
processing platform with other market-leading Fiserv solutions."
Fiserv is the U.S. market leader in account processing services, and
more than one-third of U.S. financial institutions rely on Fiserv for
account processing solutions and expertise. DNA is the first open, core
banking platform built for collaboration and has been recognized
by industry-leading analysts for its technology, user experience and
breadth of functionality.
In a world that is moving faster than ever before, Fiserv helps clients
deliver solutions that are in step with the way people live and work
today - financial services at the speed of life. Learn more at TheSpeedofLife.com.
Additional Resources:
About Telhio Credit Union
Founded in 1934, Telhio Credit Union is a not-for-profit, full-service
financial institution cooperative that has safely and soundly served
central Ohio for over 75 years. Telhio has served its members and its
community by promoting financial accessibility through extraordinary
service and innovative financial solutions. The credit union has been
the largest SBA credit union lender in Ohio for three consecutive years.
For more information, visit www.telhio.org.
About Fiserv
Fiserv, Inc. (NASDAQ: FISV) enables clients to achieve best-in-class
results by driving quality and innovation in payments, processing
services, risk and compliance, customer and channel management, and
business insights and optimization. For more than 30 years, Fiserv has
been a leader in financial services technology, and today is among
FORTUNE® magazine's World's Most Admired Companies and Forbes magazine's
America's Best Employers. For more information, visit www.fiserv.com.
View source version on businesswire.com: http://www.businesswire.com/news/home/20151102005634/en/
Media Relations:
Ann Cave
Director, Public
Relations
Fiserv, Inc.
678-375-4039
ann.cave@fiserv.com
Additional
Contact:
Elizabeth McMillan, APR
Director, Corporate
Communications
Fiserv, Inc.
678-231-3443
elizabeth.mcmillan@fiserv.com
Source: Fiserv, Inc.
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