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Vibrant Credit Union upgrades core account processing technology to
reinvent the member experience and deliver services for the faster
pace of life today
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Innovative, relationship-centered design of DNA provides the
technology edge credit union needs to continue strong membership growth
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Credit union says collaboration between Fiserv and internal team was
key to successful implementation
BROOKFIELD, Wis.--(BUSINESS WIRE)--
Fiserv,
Inc. (NASDAQ: FISV), a leading global provider of financial services
technology solutions, announced today that Vibrant Credit Union, based
in Moline, Illinois, has completed its conversion to the DNA®
account processing platform and added several integrated solutions from
Fiserv. Vibrant selected DNA to gain the advantages of an open,
member-centered, core platform built on contemporary technology. The new
platform enables Vibrant to deliver differentiated products and services
and helps to create a distinct experience for its 41,000 members.
A high-performing credit union with a unique vision of redefining what a
credit union can be, Vibrant recently began transforming itself - from
changing its brand to reflect the lively enthusiasm the credit union has
for serving members' financial needs to overhauling its technology to
offer a truly distinct and vibrant member experience. The implementation
of DNA from Fiserv is an important step to help enable the technology
capabilities needed to deliver on its vision.
"I can't speak highly enough about the Fiserv team, their partnership
and their level of commitment during our implementation of DNA. They
proved they care as much about our business as we do, and that made the
entire process a model conversion," said Matt McCombs, president and CEO
of Vibrant Credit Union. "With DNA, we've gained agility and
flexibility, and can customize the platform in minutes compared to weeks
or months with our old system."
Along with DNA, Vibrant implemented a number of integrated solutions
from Fiserv including the CRM and Business Intelligence suite, Digital
Document, tMagic™ teller capture, Credit Card Management and other card
solutions, Prologue™ accounting suite, Vantage™ Risk & Budgeting
Manager, and item processing.
"The Vibrant Credit Union team is passionate about serving the evolving
needs of members, and with Fiserv they have a partner with the
technology, support and strategic vision to help them deliver unique
member experiences at the speed of life," said Mark Sievewright,
president, Credit Union Solutions, Fiserv. "Our experienced and expert
team provided a smooth and timely implementation for Vibrant. We look
forward to helping them continue to grow and thrive."
Fiserv is the U.S. market leader in account processing services, and
more than one-third of U.S. financial institutions rely on Fiserv for
account processing solutions and expertise. DNA is the first open, core
banking platform built for collaboration and has been recognized
by industry-leading analysts for its technology, user experience and
breadth of functionality.
Additional Resources:
About Vibrant Credit Union
Founded in 1935, Vibrant Credit Union serves residents and businesses
throughout the Quad Cities region of northwest Illinois and southeastern
Iowa. Membership is open to anyone who lives or works within 50 miles of
any Vibrant branch. The innovative credit union was named the "Best
Financial Institution" in the Quad Cities area by the Quad City Times,
as well as "One of the Best Places to Work" for young professionals.
Vibrant Credit Union is an involved corporate citizen that actively
supports the communities it serves. For more information visit www.vibrantcreditunion.org.
About Fiserv
Fiserv, Inc. (NASDAQ: FISV) enables clients to achieve best-in-class
results by driving quality and innovation in payments, processing
services, risk and compliance, customer and channel management, and
business insights and optimization. For more than 30 years, Fiserv has
been a leader in financial services technology, and today is among
FORTUNE® magazine's World's Most Admired Companies and Forbes magazine's
America's Best Employers. For more information, visit www.fiserv.com.
FISV-G
View source version on businesswire.com: http://www.businesswire.com/news/home/20160321005416/en/
Media Relations:
Ann Cave
Director, Public
Relations
Fiserv, Inc.
678-375-4039
ann.cave@fiserv.com
Additional
Contact:
Elizabeth McMillan, APR
Director, Corporate
Communications
Fiserv, Inc.
678-231-3443
elizabeth.mcmillan@fiserv.com
Source: Fiserv, Inc.
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