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One of the largest Christian credit unions in the U.S. chooses DNA to
scale with its growth, increase efficiency and cultivate client
intimacy
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Thrivent Federal Credit Union will leverage the open architecture of
DNA to integrate a host of complementary Fiserv solutions
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The credit union selected Fiserv for its strategic leadership,
best-of-breed solutions and contemporary, member-centric technology
BROOKFIELD, Wis.--(BUSINESS WIRE)--
Fiserv,
Inc. (NASDAQ: FISV), a leading global provider of financial services
technology solutions, announced today that Thrivent Federal Credit
Union, based in Appleton, Wis., has selected the DNA™
account processing platform and a wide range of add-on solutions. This
$483 million, Christian membership organization will use DNA to help its
46,000 members achieve financial well-being, connecting their faith and
finances.
In 2012, Thrivent Financial Bank became Thrivent Federal Credit Union,
securing its place as one of the only U.S. institutions to convert from
a bank to a credit union. As a result, it needed a new technology
platform that offered the flexibility to provide charter specific
services, such as shared branching, but also serve as the foundation for
its future growth and success. After an extensive search, Thrivent
Federal Credit Union selected Fiserv.
"DNA serves both banks and credit unions, so it was a natural choice for
our technological transformation," said Todd Sipe, president and CEO of
Thrivent Federal Credit Union. "The platform's person-centric design
will help us understand member needs so that we can guide, support and
inspire meaningful change in their financial lives. And just as we
partner with our members, we know Fiserv will be there to help us change
and grow well into the future with its unique combination of innovative
solutions, service and advice."
With a field of membership of nearly 2.4 million Thrivent Financial
clients and employees, Thrivent Federal Credit Union wanted a platform
that could help it grow by serving a large field of membership without
geographic restrictions. DNA, with its contemporary, standards-based
components and scalable, open architecture, was the perfect fit.
DNA will sit at the center of the credit union's digital ecosystem,
providing members with 24/7 real-time processing and robust retail,
mortgage and business banking services. The credit union will leverage
the open architecture of DNA to integrate its existing solutions as well
as several new Fiserv solutions, including Nautilus®
enterprise content management, the Prologue™ accounting suite and the
CRM and Business Intelligence suite for DNA. The unified technology
platform will reduce complexity and increase efficiency, resulting in a
more seamless experience for staff and members alike.
With DNA, Thrivent Federal Credit Union will also be able to add new
functionality with seamlessly integrated, custom core extensions called
DNAapps™. The credit union can develop its own apps using the
DNAcreator™ toolset or download DNAapps created by others from the
DNAappstore™ collaborative online marketplace.
"Fiserv will help Thrivent Federal Credit Union accelerate the positive
momentum it has already achieved following its historic charter
conversion," said Steve Cameron, president, Open Solutions Division,
Fiserv. "DNA is a contemporary platform with the flexibility to help
digitally-oriented credit unions adapt to changing member needs and
cultivate meaningful relationships. With DNA from Fiserv, Thrivent
Federal Credit Union has a partner committed to helping realize its full
growth potential."
In addition to DNA and the aforementioned solutions, Thrivent Federal
Credit Union will implement Asset Liability Manager, Wisdom™ 5300 Call
Report Assistant, WireXchange®, the Accel®
payments network and solutions for item processing, card production, and
debit processing. The DNA professional services team will help the
credit union get the most out of its Fiserv investment with a best
practices review and annual health checks.
Fiserv is the U.S. market leader in account processing services, and
more than one-third of U.S. financial institutions rely on Fiserv for
account processing solutions and expertise. DNA has been recognized
by industry-leading analysts for its technology, user experience and
breadth of functionality, including two recent awards from CEB
TowerGroup for "Best-in-Class" product management and
customer-centricity.
Additional Resources:
About Thrivent Federal Credit Union
As one of the largest Christian credit unions in the United States,
Thrivent Federal Credit Union offers a unique combination of financial
expertise, shared values with its members and competitive products
including checking and savings accounts, mortgages, consumer loans,
Health Savings Accounts, and business lending and cash management. With
approximately $500 million in assets, Thrivent Federal Credit Union is
well positioned to help guide, support and inspire members to achieve
financial well-being. For more information, visit Thriventcu.com.
About Fiserv
This year, Fiserv, Inc. (NASDAQ: FISV) celebrates 30 years of leadership
in financial services technology. As one of FORTUNE®
magazine's World's Most Admired Companies, Fiserv is helping clients
worldwide achieve best-in-class results by driving innovation in
payments, processing services, risk and compliance, customer and channel
management, and business insights and optimization. For more
information, visit www.fiserv.com.
FISV-G
Media Relations:
Julie Nixon
Senior Public Relations
Manager
Fiserv, Inc.
678-375-3744
julie.nixon@fiserv.com
or
Additional
Contact:
Wade Coleman
Director, Thought Leadership
& Communications
Fiserv, Inc.
678-375-1210
wade.coleman@fiserv.com
Source: Fiserv, Inc.
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