Fiserv Furthers Branch Transformation Strategies for Financial Institutions with Launch of Interactive Branch Kiosk
Self-service device with core and card network integration and biometric authentication enables wide range of interaction
“Offering a comprehensive self-service option saves our members time, and the integration of Verifast for biometric authentication gives members the peace of mind that only they can access their accounts,” said
According to Expectations & Experiences, the quarterly consumer survey from
Interactive Branch Kiosk allows consumers to check balances and make payments on loans, withdraw cash against credit cards or debit cards, authenticate over-limit cash withdrawals, make money transfers, and complete other advanced transactions typically done at the teller line. Multilingual capabilities mean consumers can interact in their preferred language.
“Interactive Branch Kiosk can automate a significant number of transactions that take place within a branch,” said
Interactive Branch Kiosk is integrated with Verifast for palm vein biometric identification, but can accommodate a range of authentication capabilities, including Card/PIN and User ID/Password. With recycling capabilities and high capacity note acceptors, Interactive Branch Kiosk minimizes the need for tellers to service the machine and creates greater efficiencies for the branch.
The Interactive Branch Kiosk hardware is manufactured by Hyosung and can integrate directly with a bank or credit union’s core account processing platform and card services network. Core integration means every account can be accessed from the kiosk, and users have the same access to just-deposited funds as they would through the teller line. Core integration also means kiosk transactions are not dependent on video or remote tellers to provide self-service banking capabilities.
In a world moving faster than ever before,
Interactive Branch Kiosk from
- Creating Intelligent Banking Experiences to Drive Growth Opportunities – fisv.co/bankingexperiences
- 2019 Trends: Navigating the Retail Banking Transformation – fisv.co/bankingtransform
Sr. Manager, Public Relations
Director, Public Relations