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Accomplishments with Westpac Banking Corporation and Bangkok Bank win
series of accolades
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Recognition from Timetric's CXFS Awards, Retail Banker International,
The Asian Banker and Celent
BROOKFIELD, Wis. & SINGAPORE--(BUSINESS WIRE)--
Fiserv,
Inc. (NASDAQ: FISV), a leading global provider of financial services
technology solutions, announced today the latest in a series of award
wins for its clients in the Asia Pacific region with two wins at the
Asia Customer Experience in Financial Services (CXFS) Awards. For
initiatives executed in conjunction with Fiserv, Bangkok Bank was
awarded Best Technology Implementation - Front-End, and Westpac Banking
Corporation was awarded Best Omni-Channel Customer Experience. The CXFS
Awards recognize industry leaders that are setting new standards in
customer experience and engagement for the retail financial services
sector.
The CXFS Award wins are the latest in a series of accolades for the
banks. Westpac received the IT Innovation of the Year Award at the 2015
Retail Banker International Awards as well as a Model Bank Award in the
Omni-Channel category at Celent's 2015 Innovation & Insight Day. Bangkok
Bank won the Best Mobile Banking Project Award at the 2015 Asian Banker
Technology Implementation Awards. These awards programs recognize
excellence in retail banking and technology achievement in banking
operations both globally and in Asia Pacific.
"This series of award wins with leading financial institutions in the
Asia Pacific region demonstrates the transformational nature of the
technology deployments Fiserv undertakes with our clients," said Marc
Mathenz, managing director, Asia Pacific, International Group, Fiserv.
"To have our clients receive endorsement by the industry through these
awards is an honor, and we look forward to future innovative projects
with forward-thinking financial institutions like Westpac and Bangkok
Bank."
Further details of the winning projects are included below:
Westpac Banking Corporation
Westpac Banking Corporation launched its multi-year Online
Transformation Programme for retail banking in 2014. Working with
Fiserv, Westpac simplified and unified its digital banking service,
moving to a single platform for online, tablet and mobile banking. The
retail banking capabilities were deployed to over 2.6 million active
digital consumers in the third quarter of 2014.
Bangkok Bank
Bangkok Bank upgraded its mobile banking, alerting and payments platform
to Mobiliti Edge™ from Fiserv. As part of the upgrade, Bualuang mBanking
enables secure on-device activation, allowing users to complete most of
their activation process for mobile banking directly from their
smartphones. Customers can check balances, review transaction history,
locate ATMs and branches, transfer funds, pay people and bills, and top
up prepaid accounts in both English and Thai languages via their choice
of mobile web and downloadable applications. Benefits of the project
have included cost efficiencies, new revenue, and increased customer
acquisition, satisfaction and retention.
Additional Resources:
About Fiserv
Fiserv, Inc. (NASDAQ: FISV) enables clients to achieve best-in-class
results by driving quality and innovation in payments, processing
services, risk and compliance, customer and channel management, and
business insights and optimization. For more than 30 years, Fiserv has
been a leader in financial services technology, and today is among
FORTUNE® magazine's World's Most Admired Companies and Forbes
magazine's America's Best Employers. For more information, visit www.fiserv.com.
FISV-G
View source version on businesswire.com: http://www.businesswire.com/news/home/20150708006426/en/
Media Relations:
Julie Smith
Senior Public Relations
Manager
Fiserv, Inc.
+1 412-577-3341
julie.smith@fiserv.com
or
Additional
Contact:
Ann Cave
Director, Public Relations
Fiserv,
Inc.
+1 678-375-4039
ann.cave@fiserv.com
Source: Fiserv, Inc.
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