BROOKFIELD, Wis.--(BUSINESS WIRE)--
Fiserv,
Inc. (NASDAQ: FISV), the leading global provider of financial
services technology solutions, announced today that Ferrari Financial
Services, a subsidiary of Ferrari and a client since 2007, has renewed
its agreement for Business
Process Outsourcing (BPO) services from Fiserv. Ferrari Financial
Services originally chose Fiserv to handle a full-range of BPO services,
from application at the dealership through final payment, because of the
reputation of Fiserv and its unique product offering. The ability of
Fiserv to continually provide the high level of service Ferrari
Financial Services needs to meet its business objectives is why Ferrari
Financial Services chose to renew its agreement.
"As a financial services provider for such an exclusive brand, providing
top-level customer service is a necessity. When selecting a partner to
work with our customers we need to know that they are going to provide
the level of service we pride ourselves in providing," said Tom Vitale,
vice president and general manager, Ferrari Financial Services, Inc.
"Fiserv understands our priorities at Ferrari and has made our business
objectives their own. I trust our customer relationships with them,
which made the decision to renew an easy one."
Fiserv provides Ferrari Financial Services with access to a full-range
of BPO services, including customer care, plate and registration
cancellation and regulatory compliance, which enable it to respond to a
variety of special business needs.
Ferrari Financial Services also chose to renew its agreement for the Automotive
Loan Origination System (LOS) from Fiserv, which is engineered to
provide real-time access to key data throughout the approval and funding
workflows, resulting in optimum staff productivity and improved dealer
service levels. In addition, the system features efficient access to
strategic record data required for quality credit analysis and contract
package processing, which reduces errors and streamlines funding and
dealer disbursements.
"Fiserv is committed to providing the services and technology that
offers a superior user experience throughout the origination process,
but more importantly we are dedicated to working with clients such as
Ferrari Financial Services to develop and optimize a solution that will
enable them to address their client and business needs," said Kevin
Collins, president, Originations and Automotive Solutions, Fiserv.
Additional Resources:
About Fiserv
Fiserv, Inc. (NASDAQ: FISV) is the leading global provider of
information management and electronic commerce systems for the financial
services industry, driving innovation that transforms experiences for
financial institutions and their customers. Fiserv is ranked No. 1 on
the FinTech 100 survey of top technology partners to the financial
services industry. For more information, visit www.fiserv.com.
FISV-G
Media Relations:
Amanda McCracken
Public Relations
Manager
Fiserv, Inc.
262-879-5722
amanda.mccracken@fiserv.com
or
Investor
Relations:
Julie Nixon
Public Relations Manager
Fiserv,
Inc.
678-375-3744
julie.nixon@fiserv.com
Source: Fiserv, Inc.
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