Enhanced Loan Servicing Platform from Fiserv Gives Lenders Greater Control of Investor Data

March 16, 2010
Enhanced Loan Servicing Platform from Fiserv Gives Lenders Greater Control of Investor Data

Brookfield, Wis., March 16, 2010 - Fiserv, Inc. (NASDAQ: FISV), the leading global provider of financial services technology solutions, today announced enhanced investor capabilities for its Loan Servicing Platform. The technology allows users of its Loan Servicing Platform to have real-time access to the cash position as it relates to their investor portfolios.

San Francisco-based Bank of the West, with $60 billion in assets, is already using the new investor capability on the Fiserv Loan Servicing Platform. "The online, real-time investor services from Fiserv allow us to see our portfolio positions at any time, without having to wait for overnight data updates," said Sharon Parrish, senior business systems analyst for Bank of the West. "As a result, we can maintain complete control over investor accounting and reporting and have been able to implement a more efficient and lower cost means to create, modify and add new business processes."

The Loan Servicing Platform investor rules offer flexible, user-defined decisioning and the ability to quickly implement change across the servicing enterprise. Since the rules are stored centrally, all of the information required to invoke them is located entirely within the system.

"Our integrated, rule-enabled investor accounting functionality not only improves business controls and efficiencies but also provides greater control over a lender's investor relationships," said Norwood Sloan, assistant vice president, mortgage product line, Fiserv. "Tools within the software let servicers create unique investor profiles that ensure guidelines are followed for every loan product across the portfolio."

"Unlike a traditional rules engine, our process allows lenders to manage the rules based on specific business needs," said Sloan. "Fiserv has replaced the typical day-old data generated by legacy batch systems with investor accounting functionality that is much more flexible because the data is available in real -time . Aside from reducing the time it takes to define and run reports, real-time access makes it easier to construct planning scenarios."

The Loan Servicing Platform is an example of the Fiserv core competency in processing services and provides immediate access to borrower information, account transactions and investor data that is critical to lending institutions.

About Bank of the West
Based in San Francisco, $60 billion-asset Bank of the West (www.bankofthewest.com) offers a full range of business, corporate, personal, trust and international banking services. The Bank operates more than 700 branch locations and commercial banking offices in 19 Western and Midwestern states. In 2009, for the second consecutive year, Bank of the West was ranked the highest in customer satisfaction among retail banks in the West by J.D. Power and Associates. Bank of the West's holding company, BancWest Corporation, is a subsidiary of BNP Paribas, among the six strongest banks in the world, according to Standard & Poor's.

About Fiserv
Fiserv, Inc. (NASDAQ: FISV) is the leading global provider of information management and electronic commerce systems for the financial services industry, driving innovation that transforms experiences for financial institutions and their customers. Ranked No. 1 on the FinTech 100 survey of top technology partners to the financial services industry, Fiserv celebrated its 25th year in 2009. For more information, visit www.fiserv.com.

For more information contact:

Media Relations:
Julie Nixon
Public Relations Manager
Financial Institution Services
Fiserv, Inc.
678-375-3744
julie.nixon@fiserv.com

Additional Fiserv Contact:
Wade Coleman
Director, Public Relations
Fiserv, Inc.
678-375-1210
wade.coleman@fiserv.com