Bank will be the first in Sri Lanka to offer integrated digital
banking experience across smartphones, tablets and desktops
SINGAPORE & BROOKFIELD, Wis.--(BUSINESS WIRE)--
Inc. (NASDAQ: FISV), a leading global provider of financial services
technology solutions, today announced that Commercial
Bank of Ceylon (COMBANK), Sri Lanka's most awarded bank, will
replace its current digital platform with an integrated digital banking
solution from Fiserv to speed the delivery of new capabilities that meet
the needs of retail and corporate customers.
The bank will implement DigitalAccess
from Fiserv, a readily deployable solution that provides a rich digital
banking experience across smartphones, tablets and desktops, making it
the first bank in its market to offer fully integrated digital banking
DigitalAccess will allow COMBANK to develop and deploy new banking
capabilities and upgrades quickly and cost-effectively, improving speed
to market while providing customers the flexibility and convenience they
expect. The solution will also enable COMBANK to deliver digital banking
services in local languages, Sinhala and Tamil for Sri Lanka, Bengali
for Bangladesh, and Divehi for the Maldives, facilitating stronger
"Commercial Bank of Ceylon has utilized core banking technology from
Fiserv for over two decades, and we knew we could turn to them as a
reliable partner to help us enhance the digital banking experience we
offer our customers," said Mr. S Renganathan, Chief Operating Officer,
Commercial Bank of Ceylon. "DigitalAccess will allow us to quickly
deliver new features and functionality to our increasingly tech-savvy
customers, in their respective languages, helping us connect and engage
with them more effectively."
DigitalAccess, which integrates with the bank's core account processing
platform, Signature® from Fiserv, enables digital onboarding
to allow customers to open bank accounts and apply for credit cards,
loans, and other banking products without having to visit a bank branch.
Additional features include personal financial management tools, online
mobile phone top-up capabilities, biometric authentication, actionable
push notifications, and ATM and branch location searches.
"Consumer expectations of their financial services providers have never
been higher, and this is increasingly true in mobile-first markets,
where many consumers have leapfrogged over traditional financial service
models to engage digitally," said Marc Mathenz, senior vice president
and managing director, Asia Pacific, Fiserv. "Commercial Bank of Ceylon
is putting technology in place to allow them to update their digital
banking services quickly, so they can be responsive to customer needs
and stand out in a competitive market."
Available to financial institutions outside the United States,
DigitalAccess is designed to help meet the needs of new or growing
financial institutions that require a solution with packaged and easy to
deploy functionality. DigitalAccess offers the agility to meet
fast-changing business and customer requirements, including the ability
to scale as the business grows.
Fiserv solutions enable clients to achieve best-in-class results in 16
countries across Asia Pacific. Fiserv provides a range of solutions to
clients, including some of the largest banks in Australia, Thailand,
and Indonesia, through its more than 4,000 associates in the region and
offices in Sydney and Singapore. Worldwide, Fiserv supports more than
12,000 clients in over 80 countries with more than 23,000 associates and
moves more than $75 trillion each year on behalf of its clients.
In a world moving faster than ever before, Fiserv helps clients deliver
solutions that are in step with the way people live and work today -
financial services at the speed of life. Learn more at fiserv.com.
DigitalAccess from Fiserv - http://fisv.co/digitalaccess
About Commercial Bank of Ceylon
Commercial Bank is the only Sri Lankan bank to be ranked among the Top
1000 banks of the world for seven years consecutively, and operates a
network of 256 branches and 700 ATMs in Sri Lanka. The Bank has won more
than 25 international and local awards in 2016 and 2017 and has over the
years received multiple awards as Sri Lanka's Best Bank, Best Trade
Bank, Strongest Bank and Most Respected Bank from a number of local and
international institutions and publications.
Commercial Bank's overseas operations encompass Bangladesh, where the
Bank operates 19 outlets, Myanmar, where it has a Representative Office
in Yangon, the Maldives, where the Bank has a fully-fledged Tier I Bank
with a stake of 55% and Italy, where the Bank operates its own money
Fiserv, Inc. (NASDAQ: FISV) enables clients worldwide to create and
deliver financial services experiences that are in step with the way
people live and work today. For more than 30 years, Fiserv has been a
trusted leader in financial services technology, helping clients achieve
best-in-class results by driving quality and innovation in payments,
processing services, risk and compliance, customer and channel
management, and insights and optimization. Fiserv is a member of the
FORTUNE® 500 and has been named among the FORTUNE Magazine
World's Most Admired Companies® for four consecutive years,
ranking first in its category for innovation in 2016 and 2017. For more
information, visit fiserv.com.
View source version on businesswire.com: http://www.businesswire.com/news/home/20171121006218/en/
Director, Public Relations
Ruder Finn Asia for
Source: Fiserv, Inc.
News Provided by Acquire Media