BROOKFIELD, Wis.--(BUSINESS WIRE)--
Fiserv,
Inc. (NASDAQ: FISV), a leading global provider of financial services
technology solutions, today announced that Carolina
Auto Auction, based in Anderson, South Carolina, is the top
performing automobile auction house of 2014, a designation it also won
in 2013. Carolina Auto Auction won for its continued outstanding
customer service and strong sales results.
Fiserv began ranking auto auctions in 2001 as a way to aid lenders
seeking the greatest potential return on their outsourcing investment.
Fiserv scores auctions in order to identify qualified partners. The
National Quality Control Program scoring that Fiserv uses is based on
overall sales effectiveness, operational excellence, sales preparation
and marketing.
"Carolina Auto Auction is a trusted partner that works to deliver
outstanding results every day," said Jarrod Nawojski, auction sales and
performance manager, Remarketing Strategies, Lending Solutions, Fiserv.
"They have been a top performer in our ranking every year since 2002."
Indiana Auto Auction, Ft. Wayne, Indiana, was ranked second, placing it
in the top three auto auctions in each of its first three years of
eligibility. Rawls Auto Auction in Leesville, South Carolina ranked
third overall for 2014, the first year the auction has been eligible for
the Fiserv ranking since 2005.
To be eligible for the Top Performance designation, an auction must be a
member of the NAAA (National Auto Auction Association), have sold
vehicles with Fiserv for the last 12 months or more, have a minimum of 8
represented sale audits in the calendar year, and sold more than 500
vehicles in the calendar year.
Fiserv also recognized two auctions that had the strongest performance
in customer service and excellence in timeliness in 2014:
-
Manheim Orlando - based in Ocoee, Florida
-
Manheim Tampa - based in Tampa, Florida
Fiserv provides end-to-end solutions to the automotive market that
minimize risk, expedite vehicle sales, maintain compliance and lead to
higher levels of borrower satisfaction. These solutions are used by
captive finance companies, banks, specialty lenders and credit unions
for loan and lease origination, account servicing, loss and risk
mitigation, lease maturity management and vehicle remarketing. As part
of its outsourcing model for auto finance lenders, Fiserv partners with
auction groups to remarket off-lease and repossessed vehicles. Fiserv
managed the remarketing of over 72,000 vehicles in 2014.
Additional Resources:
About Fiserv
Fiserv, Inc. (NASDAQ: FISV) is a leader in financial services technology
and one of FORTUNE® magazine's World's Most Admired
Companies. Fiserv enables clients to achieve best-in-class results by
driving quality and innovation in payments, processing services, risk
and compliance, customer and channel management, and business insights
and optimization. For more information, visit www.fiserv.com.
Media Relations:
Julie Nixon
Senior Public Relations
Manager
Fiserv, Inc.
678-375-3744
julie.nixon@fiserv.com
or
Additional
Contact:
Ann Cave
Director, Public Relations
Fiserv,
Inc.
678-375-4039
ann.cave@fiserv.com
Source: Fiserv, Inc.
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