Integrated core and digital banking platforms will enable bank to
streamline operations and deliver intelligent customer experiences
BROOKFIELD, Wis.--(BUSINESS WIRE)--Oct. 29, 2018--
Inc. (NASDAQ: FISV), a leading global provider of financial services
technology solutions, today announced that Bogota Savings Bank, a $650
millionNew Jersey-based bank, will move to Fiserv to streamline
operations and better serve customers. In reaching its decision, Bogota
Savings was especially drawn to the integration between Fiserv core
account processing technology and key capabilities such as digital
banking and payments, which will facilitate a streamlined user
experience for both customers and employees.
“By integrating online banking, online account opening and other
solutions with the core platform, Fiserv enables us to gain faster and
better access to the information we need to deliver a superior customer
experience and eliminate two-thirds of our existing third-party
services,” says Kevin Pace, executive vice president, Bogota Savings
Bank. “Having information available in one place and updated in real
time helps our back office, marketing and frontline staff be more
efficient as well.”
Bogota Savings Bank is looking forward to replacing inefficient manual
processes and time-consuming batch operations with the customizable,
real-time processing available in the DNA® account processing
platform from Fiserv. These new capabilities will enable the bank to
stay in step with consumers who are looking to manage their finances as
quickly and easily as possible.
“DNA offers a tremendous amount of flexibility and control over how we
want to operate by providing access to all of its data fields,” Pace
added. “No matter what we need to do, it seems there’s a way to do it –
usually in minutes or hours rather than days or weeks.”
In addition to core account processing, Bogota Savings Bank will
leverage a range of solutions from Fiserv for digital banking, debit
processing, payments, source capture, item processing, online account
opening, and more.
by industry-leading analysts for its technology, user experience and
breadth of functionality, DNA is the first open, real-time account
processing platform built for collaboration. A modern platform developed
using contemporary, standards-based components, DNA provides a
360-degree view of customer relationships and facilitates streamlined
processes within the financial institution.
“Understanding where technology and consumer expectations intersect is
essential to delivering innovative, intelligent capabilities that meet
real needs,” said Todd Horvath, president, Bank Solutions, Fiserv. “By
upgrading to contemporary technology Bogota Savings Bank is positioning
themselves to deliver on their customers’ high expectations.”
In a world moving faster than ever before, Fiserv helps clients deliver
solutions in step with the way people live and work today – financial
services at the speed of life. Learn more at fiserv.com.
About Bogota Savings Bank
Founded in 1893, Bogota Savings Bank is one of the oldest banks in New
Jersey. The bank is based in Teaneck and provides a range of retail and
commercial banking services to communities throughout Bergen County.
While the bank’s products and services continue to evolve, Bogota
Savings Bank is dedicated to earning and keeping the trust of the
communities it serves, and is committed to always deliver the very best
products, services, value and convenience. For more information, visit bogotasavingsbank.com.
Fiserv, Inc. (NASDAQ: FISV) enables clients worldwide to create and
deliver financial services experiences in step with the way people live
and work today. For nearly 35 years, Fiserv has been a trusted leader in
financial services technology, helping clients achieve best-in-class
results by driving quality and innovation in payments, processing
services, risk and compliance, customer and channel management, and
insights and optimization. Fiserv is a member of the FORTUNE®
500 and has been named among the FORTUNE Magazine World's Most Admired
Companies® for five consecutive years, recognized for
strength of business model and innovation leadership. Visit fiserv.com
on social media for more information and the latest company news.
View source version on businesswire.com: https://www.businesswire.com/news/home/20181029005420/en/
Source: Fiserv, Inc.
Director, Public Relations
Manager, Public Relations