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Bank of the Ozarks selects Fiserv technology to position it for future
growth while continuing to provide outstanding customer service
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Person-to-person payments, mobile banking and check capture among the
comprehensive, integrated Fiserv solutions selected
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Bank cites integration, innovation and scalability as determining
factors in the selection of Fiserv
BROOKFIELD, Wis.--(BUSINESS WIRE)--
Fiserv,
Inc. (NASDAQ: FISV), a leading global provider of financial services
technology solutions, today announced that Bank of the Ozarks,
headquartered in Little Rock, Arkansas, successfully converted to the
Premier® bank platform. In addition, the bank is implementing
a host of additional Fiserv solutions to enhance capabilities and
optimize processes for the institution. With 11 acquisitions since 2010,
the $6.77 billion Bank of the Ozarks cited the scalability, integration
and innovation of Fiserv products and services as factors that will help
the bank continue its expansion into new markets.
"Thanks to careful planning and execution by our staff and the Fiserv
team, our conversion to Premier went smoothly," said Sean O'Connell,
Chief Information Officer, Bank of the Ozarks. "As we grow, it's
important for Bank of the Ozarks to remain customer-centric, and Fiserv
technology is a quantum leap for our company in terms of capabilities
and impact. Replacement of disparate third-party systems with one
integrated Fiserv solution gives our customers access to consistent,
real-time information, while also enhancing enterprise-wide efficiencies
and cost savings."
To meet increasing demand for 24/7 access to financial services, Bank of
the Ozarks is implementing several new and enhanced digital
capabilities, including Popmoney® for person-to-person
payments, Mobile Source Capture™ for mobile check deposit and Mobiliti™
for mobile banking.
A key driver in the bank's decision was the comprehensive mobile
platform offered by Fiserv, which delivers a robust mobile channel and
mobile alert functionality, enabling customers to receive timely push
notifications on their mobile devices.
Several Fiserv solutions will improve operational efficiency for Bank of
the Ozarks, while helping the bank manage customer relationships. Teller
Source Capture™, for example, facilitates balancing of deposits at the
teller line while the customer is present, enabling real-time balance
information, faster access to funds and earlier fraud detection. Bank of
the Ozarks also selected Weiland Account Analysis™ to streamline
commercial account analysis and provide customized statements for
commercial accounts.
"Bank of the Ozarks sought a partner that would empower excellent
customer experiences on a national level," said Teri Carstensen,
president, Bank Solutions, Fiserv. "Bank of the Ozarks joins the more
than one-third of all U.S. financial institutions that look to Fiserv to
help them grow and increase profitability while meeting complex
regulatory demands and adapting to changing consumer preferences."
Bank of the Ozarks chose the Premier account processing platform for its
robust functionality, scalability and open integration with an extensive
set of best-in-class Fiserv solutions. In addition, the bank selected a
wide array of additional innovative solutions from Fiserv, including:
Accel™ payments network and other card services solutions, Business
Analytics for enterprise-wide reporting functionality, Business Process
Manager for new account management, CheckFree® RXP®
for bill payments, Director® for enterprise content
management, EnAct™ for enterprise sales management, Integrated Teller
for real-time customer and account information, Prologue™ Financial
Accounting Services, RemitStream® Electronic Lockbox,
ReserveLink® for deposit reclassification, Retail Online™ and
Business Online™ for online banking, and WireXchange® for
wire transfers.
Fiserv is the U.S. market leader in account processing services, and
more than one-third of U.S. financial institutions rely on Fiserv for
account processing solutions and expertise. Javelin Strategy & Research
named Fiserv best mobile banking provider for three consecutive years,
and Popmoney person-to-person payments are currently offered at nearly
2,400 banks and credit unions.
About Bank of the Ozarks
Bank of the Ozarks is headquartered in Little Rock, Arkansas, with 159
locations in Arkansas, Texas, Georgia, North Carolina, Florida, Alabama,
South Carolina, New York and California. The bank has assets of $6.77
billion as of December 31, 2014, and in 2014 was named the top
performing bank of its size in the nation by Bank Director
Magazine. For more information, visit the company's website at www.bankozarks.com.
About Fiserv
Fiserv, Inc. (NASDAQ: FISV) is a leader in financial services technology
and one of FORTUNE® magazine's World's Most Admired
Companies. Fiserv enables clients to achieve best-in-class results by
driving quality and innovation in payments, processing services, risk
and compliance, customer and channel management, and business insights
and optimization. For more information, visit www.fiserv.com.
FISV-G
Media Relations:
Julie Nixon
Senior Public Relations
Manager
Fiserv, Inc.
678-375-3744
julie.nixon@fiserv.com
or
Additional
Contact:
Ann Cave
Director, Public Relations
Fiserv,
Inc.
678-375-4039
ann.cave@fiserv.com
Source: Fiserv, Inc.
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