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$1 billion asset credit union selects DNA to expand business and
mortgage lending, automate manual processes and create more devoted
members
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Altra Federal Credit Union to integrate new and existing Fiserv
solutions into DNA
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Outstanding client support, robust data access and a unified loan
servicing system were key factors in the selection of Fiserv
BROOKFIELD, Wis.--(BUSINESS WIRE)--
Fiserv,
Inc. (NASDAQ: FISV), a leading global provider of financial services
technology solutions, announced today that Altra Federal Credit Union,
based in Onalaska, Wis., has selected the DNA™
account processing platform and a host of complementary Fiserv
solutions. The $1 billion asset credit union will use its integrated
Fiserv platform to provide exceptional, real-time service to its 82,000
members worldwide.
Altra Federal Credit Union was looking for contemporary technology that
could help it increase efficiency and craft more meaningful,
long-lasting member relationships. After a thorough search, the credit
union selected Fiserv.
"Over 25 key staff members from all areas of the credit union
participated in our core selection process and every single one of them
voted for DNA - it was unanimous," said Jack Peplinski, president and
CEO of Altra Federal Credit Union. "The platform's relational database
and member-centric design will help us access the data we need to better
understand our members and earn their loyalty. Plus, with DNA, we'll
have the same level of support and range of solutions we currently enjoy
from Fiserv."
Another reason Altra Federal Credit Union selected DNA was for its
innovative approach to customization and collaboration. With DNA, the
credit union can add new functionality with integrated core extensions,
called DNAapps™, which it can create on its own or download from the
DNAappstore™ online marketplace.
Recognized
by industry-leading analysts for its technology, user experience and
breadth of functionality, DNA from Fiserv is the first open,
relationship-centered core banking platform built for collaboration.
Developed using contemporary, standards-based components, DNA will
provide Altra Federal Credit Union with 24/7 real-time processing,
scalability and robust retail, mortgage and business banking
capabilities. Its single, unified loan servicing system will help the
credit union increase efficiency and grow its business and mortgage
lending operations.
"DNA will help Altra Federal Credit Union execute its growth strategy
and deepen the bonds it shares with members," said Steve Cameron,
president, Open Solutions Division, Fiserv. "That this long-time Fiserv
client has selected DNA is an endorsement of the value Fiserv offers
clients and the strength of our industry-leading solutions."
In addition to DNA, Altra Federal Credit Union will implement the CRM
and Business Intelligence suite for DNA, Verifast™ teller line
authentication and Nautilus® enterprise content management.
It will integrate its existing ConvergeIT® integrated voice
response and Prologue™ accounting solutions. The credit union will
engage the DNA professional services team to help it get the most out of
its Fiserv investment and continue to use the Raddon Financial Group for
trusted insights and advice.
Fiserv is the U.S. market leader in account processing services, and
more than one-third of U.S. financial institutions rely on Fiserv for
account processing solutions and expertise.
Additional Resources:
About Altra Federal Credit Union
Altra Federal Credit Union was State-chartered in 1931 as Trane
Employees Credit Union, sponsored by 33 Trane employees, including
Reuben Trane. Assets in 1931 totaled $179.00. Today Altra serves members
in all 50 states and around the globe with a full range of financial
services. Learn more at www.altra.org.
About Fiserv
This year, Fiserv, Inc. (NASDAQ: FISV) celebrates 30 years of leadership
in financial services technology. As one of FORTUNE®
magazine's World's Most Admired Companies, Fiserv is helping clients
worldwide achieve best-in-class results by driving innovation in
payments, processing services, risk and compliance, customer and channel
management, and business insights and optimization. For more
information, visit www.fiserv.com.
FISV-G
Media Relations:
Julie Nixon
Senior Public Relations
Manager
Fiserv, Inc.
678-375-3744
julie.nixon@fiserv.com
or
Additional
Contact:
Wade Coleman
Director, Thought Leadership
& Communications
Fiserv, Inc.
678-375-1210
wade.coleman@fiserv.com
Source: Fiserv, Inc.
News Provided by Acquire Media