SAC Federal Credit Union Selects Acumen from Fiserv
Nebraska's largest credit union chooses Fiserv to improve operational
efficiency and enhance member services
Acumen will serve as a foundation for the credit union's information
Credit union will also use Fiserv solutions for document imaging,
financial accounting, anti-money laundering, wire services and ATM
BROOKFIELD, Wis.--(BUSINESS WIRE)--
Inc. (NASDAQ: FISV), a leading global provider of financial services
technology solutions, announced today that SAC Federal Credit Union, a
$570 million institution headquartered in Bellevue, Neb., has chosen to
implement the Acumen® account processing solution. SAC FCU
will also implement additional Fiserv solutions, including Nautilus®
for document imaging, Prologue™ Financial Accounting Services, AML
Manager for anti-money laundering detection and reporting, WireXchange®
and solutions for ATM processing from Fiserv.
SAC FCU is the largest credit union in Nebraska. Over the past several
years, the credit union has grown rapidly and is now serving more than
70,000 members through a variety of channels, including 20 locations in
eight counties. The credit union selected Acumen to provide the
technology foundation for the credit union's information infrastructure
in order to improve efficiency, facilitate the delivery of new services
and provide a superior experience to its members.
"As we plan for the future of SAC Federal Credit Union, we feel
confident that Fiserv offers the best technology to help us meet our
goals. Our desire is to provide the best user experience by making the
latest financial services available to our members," said Gail L.
DeBoer, president and chief executive officer, SAC FCU. "We have created
a recognizable brand that defines ‘Better Banking' to our members by
identifying that brand with financial strength, security, integrity and
exceptional service. Our partnership with Fiserv provides us the
technology needed to deliver on our brand promise."
Automated workflows, built-in eCRM functionality and web services
through Acumen give SAC FCU associates access to a complete 360-degree
view of the credit union's members. Acumen's eJournal functionality also
generates workflows to direct this information to appropriate staff
throughout the organization, while the integration of Nautilus will
provide an advanced imaging solution that combines workflow and email.
With this information readily available, staff can offer members
services tailored to their individual needs. In addition, manual and
duplicate entry of information and the passing of paper is no longer
necessary, freeing staff to service members.
"Acumen from Fiserv will improve our overall efficiency through its open
architecture, which will enable us to quickly integrate new products and
aid SAC FCU's growth by providing the necessary tools to deliver
superior service to our members," said Roger Kipe, vice president,
information technology, SAC FCU. "As we continue to grow, our focus is
to differentiate our organization by defining what it means to achieve
‘Better Banking' and providing solid financial growth and increased
market share. Our selection of Acumen and other Fiserv solutions is
representative of our commitment to excellence."
"Acumen was created to meet the needs of large, growth-minded credit
unions like SAC FCU. The open architecture allows for greater ease of
use and integration, and it is flexible to grow with the credit union,"
said Naseer Nasim, account processing president, Credit Union Solutions,
Acumen is the newest choice in account processing for credit unions from
Fiserv. Designed to meet the needs of the largest, most progressive
credit unions, Acumen features an open architecture, advanced
functionality and superior ease of use, plus the ability to
cost-effectively scale as credit unions grow. Acumen is available via
service bureau, in-house delivery or resource management.
Fiserv is the U.S. market leader in account processing services for
financial institutions. One in three U.S. financial institutions relies
on Fiserv for account processing solutions and expertise.
Fiserv, Inc. (NASDAQ: FISV) is a leading global technology provider
serving the financial services industry. Fiserv is driving innovation in
payments, processing services, risk and compliance, customer and channel
management, and business insights and optimization. For six of the past
eight years, Fiserv ranked No. 1 on the FinTech 100, an annual
international listing of the top technology providers to the financial
services industry. For more information, visit www.fiserv.com.
Public Relations Manager
Director, Public Relations
Source: Fiserv, Inc.
News Provided by Acquire Media
Close window | Back to top