Ontario-based credit union moves to modernize operations and increase
speed to market for new products and services
BROOKFIELD, Wis.--(BUSINESS WIRE)--
Inc. (NASDAQ: FISV), a leading global provider of financial services
technology solutions, announced today that Ontario-based Kawartha Credit
Union will leverage technology from Fiserv to streamline operations and
enhance the credit union's ability to deliver highly personalized
service to its 50,000 members.
Kawartha, a $1.5 billion (Canadian) asset credit union, selected the DNA®
account processing platform from Fiserv, citing its modern architecture,
time-saving automation and workflows, and member-centric database as key
drivers of the decision. Celero, a Fiserv partner and a leading provider
of IT solutions to financial institutions across Canada, will coordinate
the migration to DNA and provide technical banking operations support
for the credit union.
Service excellence is a core value for Kawartha, embodied by great
advice and personalized service. The technology provided by Fiserv will
help enable the credit union to deliver on this core value, delivering
competitive financial services and a compelling member experience.
"In the competitive financial services environment in which we operate,
advanced systems are essential in providing the best needs-based service
possible," said Rob Wellstood, Chief Executive Officer, Kawartha Credit
Union. "The technology provided by Fiserv and Celero will enable
Kawartha Credit Union to deliver an enhanced banking experience for our
DNA is an extensible, 24/7 real-time core platform that provides a
360-degree view of member relationships, enabling credit unions to
deliver highly personalized service and more relevant product offerings.
Kawartha joins more than 100 other Canadian credit unions utilizing DNA,
the pre-eminent banking platform for credit unions in Canada, through
the relationship between Fiserv and Celero.
"In order to deliver personalized service a credit union has to know
their member," said Rob Palin, general manager, Canada, Fiserv. "With
technology that provides a full view of the member relationship, Fiserv
is helping Kawartha deliver personalized and responsive service in a
world where financial relationships are more likely to involve phone
time than face time."
"Celero is excited to partner with Kawartha Credit Union to provide
innovative member-centric financial technology solutions that empower
them to deliver on their core value of service excellence well into the
future," said Simon Vincent, executive vice president, Banking and
Omnichannel Solutions, Celero. "In partnership with Fiserv, we look
forward to helping Kawartha continue to grow, serve their community and
support the financial success of their members."
Fiserv is the U.S. market leader in core account processing services,
and more than one-third of U.S. financial institutions rely on Fiserv
for account processing solutions and expertise. DNA is the first open,
core banking platform built for collaboration and has been recognized
by industry-leading analysts for its technology, user experience and
breadth of functionality.
In a world moving faster than ever before, Fiserv helps clients deliver
solutions in step with the way people live and work today - financial
services at the speed of life. Learn more at fiserv.com.
About Kawartha Credit Union
Kawartha Credit Union serves 50,000 members through online, mobile and
telephone channels and through a 25 branch network in central to eastern
Ontario, Canada. With more than 65 years of history and a focus on
service excellence, Kawartha delivers a full range of financial products
and services, needs-based advice and financial solutions tailored to
Celero is a leading provider of Information Technology (IT) solutions to
credit unions and other financial institutions across Canada. The only
Canadian company included in the 2017 IDC FinTech Rankings, the most
comprehensive vendor ranking in the worldwide financial services
industry, Celero is a full-service IT company, providing complete
banking solutions, IT planning, systems integration, hosting, support,
and professional services as well as business analytics solutions and
expertise. Recognized as a 2018 Best Small and Medium-sized Employer in
Canada by Aon, Celero meets the unique needs of financial institutions
and delivers world-class reliability and security through its
Canadian-based data centres, employees, and operations. For more
information visit celero.ca.
Fiserv, Inc. (NASDAQ: FISV) enables clients worldwide to create and
deliver financial services experiences in step with the way people live
and work today. For more than 30 years, Fiserv has been a trusted leader
in financial services technology, helping clients achieve best-in-class
results by driving quality and innovation in payments, processing
services, risk and compliance, customer and channel management, and
insights and optimization. Fiserv is a member of the FORTUNE®
500 and has been named among the FORTUNE Magazine World's Most Admired
Companies® for five consecutive years, recognized for
strength of business model and innovation leadership. For more
information, visit fiserv.com.
View source version on businesswire.com: http://www.businesswire.com/news/home/20180226005852/en/
Manager, Public Relations
Source: Fiserv, Inc.
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