Bank to implement Fiserv solutions to facilitate the delivery of
financial services that are in step with how people live today
SINGAPORE & BROOKFIELD, Wis.--(BUSINESS WIRE)--
Fiserv,
Inc. (NASDAQ: FISV), a leading global provider of financial services
technology solutions, today announced that Merchant Bank of Sri Lanka &
Finance PLC (MBSL) has selected the Signature® core account
processing platform and Teller front-end teller system from Fiserv.
In January 2015, the MBSL PLC finance company, Sri Lanka's pioneer
merchant bank, merged with two subsidiaries, MBSL Savings Bank Limited
and MCSL Financial Services Ltd. With the merger, the branch network
grew from 30 to 49 branches with an increase to 100,000 customer
accounts. In order to support this larger branch network and customer
base, MBSL needed technology that was flexible, scalable and stable. The
company chose Fiserv solutions to help streamline operations and
simplify customer management and support.
"As our network and the number of customers we serve on a daily basis
grew, we realized we needed a new core infrastructure that could provide
the stability, flexibility and scalability we require, while also
bringing down the cost of supporting multiple systems," said T.
Mutugala, CEO, Merchant Bank of Sri Lanka & Finance PLC. "We sought a
reliable technology partner to help us grow our retail financial
business and continue to provide excellent service and meet customer
needs. Fiserv offered everything we needed with a core banking platform
that is proven locally in Sri Lanka and across the globe."
With the implementation of the Signature and Teller solutions, MBSL
staff will have access to a new front-end teller system design that
offers improved ease-of-use and a streamlined view of the customer. On
the back-end, the company now will have real-time online transaction
processing and simplified end-of-day processes that can save hours of
manual work per day. In addition, Signature offers the capability to
support ATM and digital banking channels as the company continues to
grow.
"More financial institutions find themselves instantly serving a larger
customer base as a result of a merger or organic growth. This increases
the need for flexible technology to provide a consistent and seamless
experience that fits the way people live and work today," said Marc
Mathenz, managing director, Asia Pacific, Fiserv. "For MBSL, Fiserv
provides a strong platform to offer 24/7 capabilities and support to
customers across a variety of channels - helping to create rewarding
long-term relationships."
Signature from Fiserv is a multi-lingual, multicurrency core account
processing solution designed to meet the enterprise needs of today's
innovative banks. With an agile design, banks can bring new products and
services to market quickly and efficiently, responding fast to changing
market and customer needs.
Fiserv has successfully implemented bank platforms around the globe in
more than 40 countries. Across Asia Pacific, Fiserv solutions are used
by 80 clients in 13 countries, including some of the largest banks in
Australia, Thailand, and Indonesia. Fiserv provides a range of solutions
to clients through its 3000+ associates in the region including offices
in Sydney and Singapore. Worldwide, Fiserv supports more than 13,000
clients in over 80 countries with more than 22,000 associates, and moves
more than $1.5 trillion each year on behalf of its clients.
In a world that is moving faster than ever before, Fiserv helps clients
deliver solutions that are in step with the way people live and work
today - financial services at the speed of life. Learn more at TheSpeedofLife.com.
Additional Resources
About Fiserv
Fiserv, Inc. (NASDAQ: FISV) enables clients to achieve best-in-class
results by driving quality and innovation in payments, processing
services, risk and compliance, customer and channel management, and
business insights and optimization. For more than 30 years, Fiserv has
been a global leader in financial services technology. Fiserv is a
FORTUNE 500 company and this year was honored to be named a FORTUNE
magazine's World'sMost Admired Company for the third consecutive year.
In 2015 the company was recognized among Forbes magazine's America's
Best Employers. For more information, visit Fiserv.com.
FISV-G
View source version on businesswire.com: http://www.businesswire.com/news/home/20160821005033/en/
Media Relations:
Julie Smith
Senior Manager, Public
Relations
Fiserv, Inc.
+1 412-225-3182
julie.smith@fiserv.com
or
Additional
Fiserv Contact:
Ann Cave
Director, Public Relations
Fiserv,
Inc.
+1 678-375-4039
ann.cave@fiserv.com
Source: Fiserv, Inc.
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