-
Missouri-based credit union chooses CUnify platform to help improve
overall performance and deliver a seamless financial services
experience to members
-
United will complement CUnify with Fiserv solutions for bill pay and
person-to-person payments
-
The platform's relational database foundation and the Fiserv
commitment to excellence were cited as key decision factors
BROOKFIELD, Wis.--(BUSINESS WIRE)--
Fiserv
Inc. (NASDAQ: FISV), a leading global provider of financial services
technology solutions, announced today that United Credit Union of
Mexico, Missouri, has selected the CUnify™ account processing platform
from Fiserv. In addition to its on-premise deployment of CUnify, United
will add CheckFree® RXP® from Fiserv and the
Popmoney® person-to-person (P2P) payment service. Through a
competitive selection process, United chose CUnify for its reliability
and state-of-the-art relational database foundation to streamline
workflows, improve overall performance and provide seamless payments
integration.
"To begin our selection process for a technology provider, we first
asked ‘what do our members want and need and will our technology support
our position to provide it?'. The most outstanding factor in our
decision to choose Fiserv was that CUnify is specifically designed for
member centricity," said Joanne Nelson, vice president of Compliance and
IT, United Credit Union. "Everything we saw with Fiserv showed us that
we could achieve our goals and deliver outstanding services to our
members."
With $142 million in assets and six locations across Missouri, United
will utilize Fiserv to help deliver superior products and services to
its 20,000 members. The functionality of CUnify will enable United to
streamline back office capabilities, moving from manual processes to a
real-time automated system. In addition, the relational reporting data
will allow a complete view of the member to support their financial
services needs. These features will aid in increasing member
satisfaction by offering faster, more reliable servicing, as well as
giving employees more time to spend on personal service. Employees also
benefit from reduced training time due to the ease of navigation and
automation of the solution.
The changing payment preferences of the members at United indicated the
need for electronic personal payments capabilities. New to members,
United will offer the ability to make person-to-person payments via
Popmoney, which was selected for its security and ease of use. Following
implementation, members will have the ability to securely send, receive
and request money to/from individuals for purposes such as making a
last-minute rent payment, sending money to a family member in an
emergency, or paying a small business or service provider upon
completion of a project.
"United has their pulse on delivering advanced financial services
efficiently and effectively through the best technology available," said
Mark Sievewright, division president, Credit Union Solutions, Fiserv.
"Fiserv solutions help credit unions deliver an outstanding financial
experience, which drives satisfaction and value for members."
Fiserv is the U.S. market leader in account processing services for
financial institutions. More than one third of U.S. financial
institutions rely on Fiserv for account processing solutions and
expertise. In addition, CheckFree RXP is the industry's leading
electronic billing and payments solution used by more than 4,000
institutions while Popmoneyreaches nearly 2,000 financial
institutions and approximately 40 million consumers through existing
online and mobile banking relationships.
Additional Resources:
About United Credit Union
United Credit Union has been in business since 1935 and has grown to be
over a $140 million financial institution offering comprehensive
financial services to over 20,000 members. Based in Mid-Missouri, the
credit union operates six locations. For more information, visit www.unitedcu.org.
About Fiserv
This year, Fiserv Inc. (NASDAQ: FISV) celebrates 30 years of leadership
in financial services technology. As one of FORTUNE® magazine's
World's Most Admired Companies, Fiserv is helping clients worldwide
achieve best-in-class results by driving innovation in payments,
processing services, risk and compliance, customer and channel
management, and business insights and optimization. For more
information, visit www.fiserv.com.
FISV-G
Media Relations:
Julie Smith
Senior Manager, Public
Relations
Fiserv Inc.
412-577-3341
julie.smith@fiserv.com
or
Additional
Contact:
Wade Coleman
Director, Public Relations
Fiserv
Inc.
678-375-1210
wade.coleman@fiserv.com
Source: Fiserv Inc.
News Provided by Acquire Media