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A Fiserv client for 30 years, UMassFive extends and expands its
relationship to offer new capabilities to members
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UMassFive adds mobile and tablet solutions to expand digital services
to members
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Massachusetts-based credit union serves employees, students and family
of the University of Massachusetts and the Five College system
BROOKFIELD, Wis.--(BUSINESS WIRE)--
Fiserv,
Inc. (NASDAQ: FISV), a leading global provider of financial services
technology solutions, today announced that UMassFive College Federal
Credit Union, based in Hadley, Mass. with $378 million in assets, has
selected the Portico® account processing platform and other
integrated banking solutions. A Fiserv client since 1983, the credit
union has expanded its relationship with Fiserv to offer banking via
mobile devices with Mobiliti™ and Mobiliti™: Tablet. In addition to
Portico, UMassFive currently utilizes Virtual Branch® for
online banking and bill payment, Card Services Debit Processing and
Prologue™ General Ledger.
Serving almost 30,000 members at four branch locations, UMassFive
members include employees, students and family members of the University
of Massachusetts and the Five College system. The credit union also
serves several smaller local educational and service organizations.
"Over the past 30 years, we have built a strong relationship with Fiserv
and see a shared commitment to delivering the best service to our
members and a full array of financial services products," said Kathy
Hutchinson, Chief Executive Officer, UMassFive. "By expanding our
digital offerings with mobile and tablet solutions, our members will
have additional means to manage their financial services, enabling us to
provide an experience tailored to their needs."
With Portico as the account processing foundation of the credit union,
UMassFive benefits from an advanced technology in a cost-effective ASP
environment that's ideal for a wide range of credit unions. Tight
integration between Portico and Mobiliti and Mobiliti: Tablet allows for
a compelling interface and experience that helps to drive increased
member loyalty across both the mobile and tablet channels.
"Our long-term partnership with UMassFive demonstrates the Fiserv
commitment to investing in solutions that allow our clients to remain
competitive while retaining and growing their membership," said Mark
Sievewright, division president, Credit Union Solutions, Fiserv. "Mobile
and tablet banking solutions offer an opportunity for engagement and
interaction to complement those offered in a physical location, allowing
for an enhanced member experience and the ability to expand the credit
union's reach."
Fiserv is the U.S. market leader in account processing services for
financial institutions. More than 55 million consumers use
Fiserv-powered online banking services, and more than one-third of U.S.
financial institutions rely on Fiserv for account processing solutions
and expertise.
Additional Resources:
About Fiserv
Fiserv, Inc. (NASDAQ: FISV) is a leading global technology provider
serving the financial services industry, driving innovation in payments,
processing services, risk and compliance, customer and channel
management, and business insights and optimization. For more
information, visit www.fiserv.com.
FISV-G
Media Relations:
Julie Smith
Public Relations Manager
Fiserv,
Inc.
412-577-3341
julie.smith@fiserv.com
or
Additional
Contact:
Wade Coleman
Director, Public Relations
Fiserv,
Inc.
678-375-1210
wade.coleman@fiserv.com
Source: Fiserv, Inc.
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