Fiserv Reports Record Earnings for the Third Quarter of 2003

October 21, 2003
Fiserv Reports Record Earnings for the Third Quarter of 2003 BROOKFIELD, Wis--(BUSINESS WIRE)--Oct. 21, 2003--Fiserv, Inc. (Nasdaq: FISV) announced today record earnings for the third quarter of 2003.

For the three-month period ended September 30, 2003, Fiserv processing and services revenues were $712.0 million, a 26% increase over $564.1 million for the third quarter of 2002. Net income per share-diluted for the third quarter of 2003 was $0.41 per share, compared to $0.34 per share for the third quarter of 2002.

For the nine-month period ended September 30, 2003, Fiserv processing and services revenues were $1,995.9 million, an 18% increase over $1,688.4 million for the first nine months of 2002. Net income per share-diluted for the first nine months of 2003 was $1.19 per share, compared to $1.01 per share for the first nine months of 2002.

"During the first nine months of 2003, Fiserv reported record earnings as we continue to build on our history of consistent, double-digit growth," said Leslie M. Muma, President and CEO of Fiserv, Inc. "Our stable client base, comprehensive financial solution offerings and focus on quality service and advanced technology continue to be the foundation that supports our growth."

Muma continued, "We're on track for another impressive acquisition year, with nine acquisitions closed so far in 2003, totaling combined annualized processing and services revenues of more than $400 million. Our estimate for full-year diluted earnings per share for 2003 is $1.60 to $1.61 per share."

During the third quarter, Fiserv completed five acquisitions: the EDS Credit Union Industry Group based in Plano, Texas, which was renamed IntegraSys. IntegraSys specializes in core processing services for the credit union industry and provides a variety of other products and services, including debit card and transaction processing, electronic banking and lending, and online bill payment and presentment services; Chase Credit Research and Chase Credit Systems, based in North Hollywood, California, provide credit information from the three major repositories in a consolidated report to lenders, and lease software that allows lenders and credit reporting companies to perform their own analyses; Unisure, Inc., located in Cincinnati, Ohio, is a provider of reinsurance software and related services; Insurance Management Solutions Group, located in St. Petersburg, Florida, serves the flood insurance market with a complete range of policy and claims administration services and financial and statistical reporting; and General American Corporation, based in Pittsburgh, Pennsylvania, is a provider of technology solutions and settlement services to the real estate and mortgage banking industries.

Significant new business signed in the third quarter includes the following: Cardtronics, the nation's largest independent operator of ATMs, will use Fiserv EFT/CNS to provide processing for more than 1,000 of its automated teller machines; under a multi-year contract, the Benefit Planners unit of Fiserv Health will handle health plan management for SAS Institute, a major provider of business intelligence software and services; Arch Coal, Inc., the nation's second largest coal producer, selected the Harrington Benefit Services unit of Fiserv Health to provide medical plan administration in a multi-year contract that becomes effective January 1, 2004; and HSBC Mortgage Corporation (USA), a wholly owned subsidiary of HSBC Bank USA, will use the Fiserv MortgageServ loan servicing system to consolidate the processing of its mortgages and home equity lines. Fiserv also substantially increased its relationship with London-based Abbey National Bank to include a two-and-a-half-year outsourcing agreement to support the bank's business banking operations.

Fiserv, Inc. (Nasdaq: FISV) provides information management systems and services to the financial industry, including transaction processing, outsourcing, business process outsourcing and software and systems solutions. The company serves more than 14,000 clients, including banks, broker-dealers, credit unions, financial planners and investment advisers, insurance companies and agents, self-insured employers, lenders and savings institutions. Headquartered in Brookfield, Wisconsin, Fiserv reported $2.3 billion in processing and services revenues for 2002. Fiserv can be found on the Internet at www.fiserv.com.

The disclosure set forth above contains forward-looking statements, specifically Mr. Muma's statements regarding estimates of future earnings, acquisition revenues and business prospects. Such statements are covered by the Safe Harbor included in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements are subject to inherent risks and uncertainties that may cause actual results to differ materially from those contemplated by such forward-looking statements. The factors that may cause actual results to differ materially from those contemplated by the forward-looking statements include, among others, changes in customers' demand for the Corporation's products, pricing and other actions by competitors, and general changes in economic conditions or U.S. financial markets. These factors should be considered in evaluating the forward-looking statements, and undue reliance should not be placed on such statements.

FISERV, INC. AND SUBSIDIARIES
              CONDENSED CONSOLIDATED STATEMENTS OF INCOME
               (In thousands, except per share amounts)
                              (Unaudited)

                            Three Months Ended     Nine Months Ended
                                September 30,         September 30,
                               2003      2002        2003        2002
                           --------- --------- ----------- -----------

Revenues:
Processing and services    $712,047  $564,089  $1,995,926  $1,688,427
Customer reimbursements      84,005    72,009     246,239     213,507
                           --------- --------- ----------- -----------
Total revenues              796,052   636,098   2,242,165   1,901,934
                           --------- --------- ----------- -----------

Cost of revenues:
Salaries, commissions and
 payroll related costs      325,222   269,239     926,352     808,477
Customer reimbursement
 expenses                    84,005    72,009     246,239     213,507
Data processing costs and
 equipment rentals           55,537    39,275     159,532     120,048
Other operating expenses    151,324   110,055     396,039     325,407
Depreciation and
 amortization                43,669    35,271     121,051     103,385
                           --------- --------- ----------- -----------
Total cost of revenues      659,757   525,849   1,849,213   1,570,824
                           --------- --------- ----------- -----------
Operating income            136,295   110,249     392,952     331,110
Interest expense - net       (4,472)   (1,804)    (10,923)     (6,669)
                           --------- --------- ----------- -----------
Income before income taxes  131,823   108,445     382,029     324,441
Income tax provision         51,411    42,294     148,991     126,532
                           --------- --------- ----------- -----------
Net income                  $80,412   $66,151    $233,038    $197,909
                           ========= ========= =========== ===========

Net income per share:
   Basic                      $0.42     $0.34       $1.21       $1.03
   Diluted                    $0.41     $0.34       $1.19       $1.01

Shares used in computing net income
per share:
   Basic                    193,626   192,048     193,019     191,379
   Diluted                  196,528   195,025     195,695     195,217


                     FISERV, INC. AND SUBSIDIARIES
                     SELECTED SEGMENT INFORMATION
                            (In thousands)
                              (Unaudited)

                           Three Months Ended      Nine Months Ended
                              September 30,           September 30,
                               2003      2002        2003        2002
                           --------- --------- ----------- -----------
Processing and services revenues:
Financial institution
 outsourcing, systems
 and services              $541,207  $428,771  $1,517,593  $1,293,595
Health plan management
 services                    90,874    53,374     241,837     157,314
Securities processing and
 trust services              55,728    59,199     165,913     169,957
All other and corporate      24,238    22,745      70,583      67,561
                           --------- --------- ----------- -----------
Total                      $712,047  $564,089  $1,995,926  $1,688,427
                           ========= ========= =========== ===========

Operating income:
Financial institution
 outsourcing, systems
   and services            $119,360   $95,139    $344,213    $287,754
Health plan management
 services                    13,120     8,811      36,119      25,652
Securities processing and
 trust services               5,926     8,348      19,685      23,320
All other and corporate      (2,111)   (2,049)     (7,065)     (5,616)
                           --------- --------- ----------- -----------
Total                      $136,295  $110,249    $392,952    $331,110
                           ========= ========= =========== ===========