A unified platform for online and mobile banking with integrated
payments capabilities will provide enhanced service and convenience,
supporting the credit union's mission to Build Better Lives for
BROOKFIELD, Wis.--(BUSINESS WIRE)--
Inc. (NASDAQ:FISV), a leading global provider of financial services
technology solutions, announced today that Credit Union of Southern
California (CU SoCal) a $1.2 billion, 92,000 Member credit union based
in Anaheim, has selected the Architect digital banking platform.
Architect will enable CU SoCal to deliver a unified digital banking
experience, meeting the needs of today's connected consumers and
facilitating the growth plans of the credit union. The real-time
integration of Architect into the credit union's core account processing
platform and the fact that Architect is a hosted solution that does not
require extensive onsite support were also key factors in the selection.
Architect enables online, mobile, and tablet banking on a single
platform. This facilitates a seamless user experience across channels
because information such as transaction history and capabilities such as
bill payment are consistent. The credit union's existing CheckFree®
RXP® electronic bill payment and Popmoney®
personal payment solutions from Fiserv will integrate directly into
Architect. In addition, the tight integration of Architect into the
credit union's core processing platform will improve work process
efficiency and communication to Members.
"As a rapidly growing credit union, we are continually looking for ways
to improve Member convenience and service efficiency," said David
Hanighen, CIO/CISO, Credit Union of Southern California. "Offering
disparate online and mobile banking channels no longer fulfilled the
evolving eServices needs of our Members."
During the evaluation process, CU SoCal focused on selecting a vendor
that could offer the strongest unified digital experience to Members,
regardless of their delivery channel preference. The credit union also
required seamless integration with their core account processing
platform, and software development tools that would allow them to
customize the user experience.
"Architect met our key requirements and offered strong marketing and
support tools as well as an active user community for collaboration and
education," said Hanighen. "We felt that Architect offered the best
middle-tier solution available in the financial services market and we
are excited to offer a new and more comprehensive solution to support
the sophisticated needs of our growing membership."
"Credit Union of Southern California wanted a flexible solution that can
grow with them," said Kevin Schultz, president, Digital Banking, Fiserv.
"In a world in which more financial interactions are taking place online
or via mobile devices, Architect will allow CU SoCal to deliver a robust
digital banking and payments experience that aligns with the way people
live and work today."
Because Architect is a hosted solution, CU SoCal will have the benefit
of managed hardware, software and disaster recovery services from an
industry leading partner. Hosted solutions also offer an opportunity for
operational savings while ensuring that Members have access to
up-to-date digital banking products and services. Architect is updated
with quarterly feature pack upgrades to ensure Members have access to
the latest capabilities.
Architect is part of the Fiserv portfolio of digital solutions that
enable financial institutions of all sizes to deliver robust digital
banking and electronic payments functionality. In a world that is moving
faster than ever before, Fiserv helps clients deliver solutions that are
in step with the way people live and work today - financial services at
the speed of life. Learn more at Fiserv.com.
About Credit Union of Southern California
Founded in 1954 as Whittier Area Schools Federal Credit Union, CU SoCal
has a five-star financial rating from BauerFinancial, a nationally
recognized independent bank research firm, and was named one of the Best
Places to Work for 2016 by the Orange County Register. Today, CU SoCal
has more than $1.2 billion in assets and is dedicated to Building Better
Lives for more than 90,000 Member-Owners through World-Class Service and
Convenience. Membership is open to those who live, work, worship, or
attend school in Los Angeles County, Orange County, or San Bernardino
County. For more information, visit CUSoCal.org.
Fiserv, Inc. (NASDAQ:FISV) enables clients worldwide to create and
deliver financial services experiences that are in step with the way
people live and work today. For more than 30 years, Fiserv has been a
trusted leader in financial services technology, helping clients achieve
best-in-class results by driving quality and innovation in payments,
processing services, risk and compliance, customer and channel
management, and insights and optimization. Fiserv is a member of the
FORTUNE® 500 and has been named among the FORTUNE Magazine
World's Most Admired Companies® for four consecutive years.
For more information, visit Fiserv.com.
View source version on businesswire.com: http://www.businesswire.com/news/home/20170227005766/en/
Director, Public Relations
Director, Corporate Communications
Source: Fiserv, Inc.
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