Integrated core account processing and digital capabilities will
enable both credit unions to enhance efficiency and better serve members
BROOKFIELD, Wis.--(BUSINESS WIRE)--Jun. 19, 2018--
Inc. (NASDAQ: FISV), a leading global provider of financial services
technology solutions, announced today that Sioux Valley Community Credit
Union, based in Sioux City, Iowa and Coulee Dam Federal Credit Union,
based in Coulee Dam, Washington, are partnering with Fiserv to create
enhanced member experiences and streamline their IT processes.
Both credit unions will move from their current providers to the
Portico® core account processing platform with integrated digital and
mobile banking solutions from Fiserv.
Sioux Valley Community Credit Union was founded in 1952. The credit
union will leverage the technology ecosystem that Fiserv provides to
enable the institution’s growth strategy. The credit union’s board saw
considerable value in streamlining vendor relationships via the move to
Fiserv. In addition to Portico, Sioux Valley will also implement debit
and credit processing, digital and mobile banking, and bill payment
solutions from Fiserv.
“Our board made the decision that we should push hard toward efficiency
and growth,” said John Parks, CEO, Sioux Valley CCU. “We all saw the
decision to move to Portico as vital – we needed a technology platform
that would allow us to better understand and leverage member data and
cut the fat off of process, as well as unified surround solutions that
would provide the enhanced experiences members are demanding.”
Coulee Dam FCU was founded in 1941 to serve those working on the Grand
Coulee Dam Project. The credit union will partner with Fiserv for a
large portion of its technology solutions in addition to core account
processing – including online banking, loan origination, and more.
“As we evaluated our systems and needs, it became clear that
streamlining technology was a critical step from an efficiency and
member experience perspective,” said Shannon Burge, chief information
officer, Coulee Dam FCU. “The Portico ecosystem will allow us to
expedite internal processes thanks to its integration capabilities and
the efficiencies of its hosted ASP technology model. We’re looking
forward to making the transition to Fiserv and focusing on delivering
value to our members.”
“Delivering intelligent experiences that are intuitive and immediate
will allow credit unions to stay in lock-step with member needs,” said
Vincent Brennan, president, Credit Union Solutions, Fiserv. “By
leveraging a hosted ASP model that includes comprehensive, integrated
digital solutions, Sioux Valley CCU and Coulee Dam FCU will be able to
streamline technology maintenance while delivering the capabilities
With the addition of Sioux Valley CCU and Coulee Dam FCU, the Portico
user base continues to grow rapidly – adding 15 signed credit unions or
installs over the past 12 months.
In a world moving faster than ever before, Fiserv helps clients deliver
solutions in step with the way people live and work today – financial
services at the speed of life. Learn more at fiserv.com.
Fiserv, Inc. (NASDAQ: FISV) enables clients worldwide to create and
deliver financial services experiences in step with the way people live
and work today. For more than 30 years, Fiserv has been a trusted leader
in financial services technology, helping clients achieve best-in-class
results by driving quality and innovation in payments, processing
services, risk and compliance, customer and channel management, and
insights and optimization. Fiserv is a member of the FORTUNE®
500 and has been named among the FORTUNE Magazine World's Most Admired
Companies® for five consecutive years, recognized for
strength of business model and innovation leadership. For more
information, visit fiserv.com.
View source version on businesswire.com: https://www.businesswire.com/news/home/20180619005322/en/
Source: Fiserv, Inc.
Manager, Public Relations
Director, Public Relations