Bank consolidates 10 vendor relationships to one with Fiserv to
create efficiencies that speed and simplify processes for staff and
BROOKFIELD, Wis.--(BUSINESS WIRE)--
Inc. (NASDAQ: FISV), a leading global provider of financial services
technology solutions, today announced that First National Bank of
Pandora, headquartered in Pandora, Ohio, has selected Fiserv as its new
technology partner. The bank, which has $153 million in assets, is
furthering its focus on efficiency by moving to the Premier®
core account processing platform from Fiserv and consolidating multiple
vendor relationships. This will speed up and simplify processes for
staff and facilitate integration between solutions, enabling a seamless
"We chose Fiserv and the Premier platform for the seamless integration
between solutions. With fewer clicks, logins and passwords, our staff
and customers can get what they need faster," said Todd Mason, president
and CEO, First National Bank of Pandora. "Strong integration also makes
data more accessible. With Fiserv, we can give our staff the full
picture of each customer relationship. This helps us understand and
anticipate which services will make their financial lives easier."
First National Bank of Pandora is committed to serving its local
communities with the personal touch of a community bank while offering
the same convenience and flexibility customers might receive from a
larger national bank.
Efficiency has been a major focus of the bank over the past year. The
bank's staff was looking for a single provider that could deliver a more
consistent experience for customers who prefer digital channels such as
mobile or online banking. The bank also wanted to simplify vendor
management and give their staff tools that could make their jobs easier
and more productive - which translates into better customer service.
Throughout the due diligence process, bank leaders were impressed with
the strong reputation and proven credibility of Fiserv in the market. In
total, the bank will consolidate 10 existing vendor relationships to one
To enhance its digital presence, the bank has selected Retail Online™
and Business Online™ from Fiserv for consumer and business online
banking, Mobiliti™ for mobile banking, CheckFree® RXP®
for electronic bill payment, Web Hosting and Design Services, and more.
The bank's staff will benefit from efficiencies created by solutions for
workflow automation and content management with image integration, and
will have access to a large community of Fiserv clients who share
insights with each other.
"First National Bank of Pandora is focused on building deeper
relationships by offering its staff and customers the best resources to
meet their needs," said Byron Vielehr, group president, Depository
Institution Services, Fiserv. "This approach can drive greater
engagement levels among both staff and customers, leading to meaningful
revenue results for the bank."
Fiserv is the U.S. market leader in account processing services, and
more than one-third of U.S. financial institutions rely on Fiserv for
account processing solutions and expertise.
In a world that is moving faster than ever before, Fiserv helps clients
deliver solutions that are in step with the way people live and work
today - financial services at the speed of life. Learn more at fiserv.com.
About First National Bank of Pandora
First National Bank is
a wholly owned subsidiary of Pandora Bancshares (PDRB). The Bank was
founded in 1919 and is a locally owned community bank with $153 million
in assets. The bank has offices in Pandora, Bluffton, Ottawa and
Findlay, Ohio. First National Bank is an Equal Housing Lender and Member
FDIC. The bank's website is www.e-fnb.com.
Fiserv, Inc. (NASDAQ: FISV) enables clients
worldwide to create and deliver financial services experiences that are
in step with the way people live and work today. For more than 30 years,
Fiserv has been a trusted leader in financial services technology,
helping clients achieve best-in-class results by driving quality and
innovation in payments, processing services, risk and compliance,
customer and channel management, and insights and optimization. Fiserv
is a member of the FORTUNE® 500 and has been named among the
FORTUNE Magazine World's Most Admired Companies® for four
consecutive years, ranking first in its category for innovation in 2016
and 2017. For more information, visit fiserv.com.
View source version on businesswire.com: http://www.businesswire.com/news/home/20170515005853/en/
Director, Public Relations
Elizabeth McMillan, APR
Source: Fiserv, Inc.
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