Expanded functionality and efficiencies support digital-first growth
strategy
BROOKFIELD, Wis.--(BUSINESS WIRE)--Sep. 25, 2018--
Fiserv,
Inc. (NASDAQ: FISV), a leading global provider of financial services
technology solutions, today announced that CFCU Community Credit Union,
based in Ithaca, NY, will implement a suite of solutions from Fiserv to
deliver a more integrated mobile, online and in-branch member experience.
CFCU Community Credit Union will leverage the Digital EdgeSM
suite from Fiserv, which includes the DNA® core account
processing platform and Architect™ digital banking platform, along with
other solutions. The new technology will enable the credit union to
enhance its commercial servicing capabilities through expanded offerings
such as wire transfers and ACH originations through online banking. It
will also advance the credit union’s digital-first growth strategy by
providing an integrated digital ecosystem for online, mobile, branch and
back office needs.
“People want to be able to connect with their financial institutions
when and how they choose,” said Lisa Whitaker, CEO, CFCU Community
Credit Union. “With our field of membership more than doubling, we’re
focused on attracting new members by delivering compelling financial
experience touchpoints. Fiserv was the only provider that offered the
core platform and integrated digital solutions we needed to improve
efficiency and make the member experience better and easier -- whether
they’re mobile, online or in the branch.”
As part of the Digital Edge suite, the credit union will also add
solutions from Fiserv for electronic bill payment, wire transfers, ACH
processing, card processing, teller capture and multichannel marketing.
“Among the things that led us to select Fiserv was the integration, ease
of use and cohesiveness of its solutions for both our staff and our
members,” said Paul Kirk, CFO, CFCU Community Credit Union. “With DNA,
we’re able to streamline and automate a number of processes and give our
staff access to nearly everything they need in one place without going
out to multiple applications.”
“Executing on a growth mindset requires the right technology partner,”
said Vincent Brennan, president, Credit Union Solutions, Fiserv. “We
look forward to working closely with CFCU Community Credit Union to
enable them to create integrated, real-time experiences that will help
attract new members and deepen ties with existing ones.”
In a world moving faster than ever before, Fiserv helps clients deliver
solutions in step with the way people live and work today - financial
services at the speed of life. Learn more at fiserv.com.
About CFCU Community Credit Union
CFCU Community Credit Union was chartered in 1953 and currently has
approximately 190 employees, over $1 billion in assets, and more than
70,000 members. CFCU serves members who live, work, worship or attend
school in Tompkins, Cortland, Cayuga, Ontario, and Seneca Counties and
their family members, as well as any business or organization located in
these counties. CFCU’s vision is “Transforming generations and
communities. Simply. Personally.” For more information, visit mycfcu.com.
About Fiserv
Fiserv, Inc. (NASDAQ: FISV) enables clients worldwide to create and
deliver financial services experiences in step with the way people live
and work today. For more than 30 years, Fiserv has been a trusted leader
in financial services technology, helping clients achieve best-in-class
results by driving quality and innovation in payments, processing
services, risk and compliance, customer and channel management, and
insights and optimization. Fiserv is a member of the FORTUNE® 500 and
has been named among the FORTUNE Magazine World's Most Admired
Companies® for five consecutive years, recognized for strength of
business model and innovation leadership. For more information, visit fiserv.com.
FISV-G
View source version on businesswire.com: https://www.businesswire.com/news/home/20180925005677/en/
Source: Fiserv, Inc.
Media Relations:
Marcus Hardy
Manager, Public Relations
Fiserv,
Inc.
801-823-5534
marcus.hardy@fiserv.com
or
Additional
Contact:
Ann Cave
Director, Public Relations
Fiserv,
Inc.
678-325-9435
ann.cave@fiserv.com