Bank worked closely with Fiserv to implement new capabilities on an
BROOKFIELD, Wis.--(BUSINESS WIRE)--
Inc. (NASDAQ:FISV), a leading global provider of
financial services technology solutions, announced today that
Texas-based Broadway Bank is executing a strategy focused on driving
growth in the commercial banking market with enabling technology from
Fiserv. Broadway Bank has implemented the Commercial Center℠ cash
management solution and received positive reviews from business
Senior leaders at the bank recognized the importance of choosing a cash
management solution that delivers a seamless and feature-rich experience
and is backed by the expertise needed to continue evolving and
delivering what business customers want.
"What's unique about Fiserv and the team supporting Commercial Center is
that they not only ask what our business customers want, but also take
action to deliver that functionality. In fact, we shared feedback during
the sales cycle that was implemented in a release before we even went
live with the solution," said Jeff Foote, group executive vice
president, Broadway Bank. "That type of responsiveness is evidence that
Fiserv listens and wants us to be successful, and they have the agility
to keep up with changing market demands."
Foote said the bank's previous commercial online banking solution was
adequate but never a top factor in inspiring customer satisfaction and
loyalty. In contrast, Commercial Center has been overwhelmingly popular
with customers, who have commented that they appreciate the intuitive
design that makes it easy to use. A single login for all online
applications means customers make fewer clicks and no longer need to
maintain multiple credentials.
"The teams at Broadway Bank and Fiserv worked closely to get Commercial
Center up and running in six months. That's pretty incredible
considering other vendors quoted implementation timeframes that were
nearly twice as long," said Michael Bendele, vice president, commercial
product manager, Broadway Bank. "The transition went smoothly and the
move to Commercial Center was a positive experience for us and our
"For a commercial-focused organization like Broadway Bank, delivering
customer value is closely tied to delivering technology that makes it
easier for customers to do business," said Troy Land, senior vice
president, product management, Business Banking, Fiserv. "Creating
intelligent experiences that enable businesses to move, manage and
access money across every channel streamlines business financial
management. We're focused on bringing these advancements to market
quickly, so our clients can exceed the expectations of their commercial
customers and attract new commercial business."
In a world moving faster than ever before, Fiserv helps clients deliver
solutions in step with the way people live and work today - financial
services at the speed of life. Learn more at fiserv.com.
About Broadway Bank
Headquartered in San Antonio, Broadway Bank was founded in 1941. It has
evolved from a small neighborhood bank into one of the largest
independently owned banks in Texas. Today, Broadway Bank continues to
function as a privately-owned and operated financial institution
offering a full-range of sophisticated financial services, including
personal, private, military, business and mortgage banking, and wealth
management. With $3.6 billion in assets, the highly rated Bank operates
more than 35 financial centers in the San Antonio and Austin regions.
for more information.
Fiserv, Inc. (NASDAQ:FISV) enables clients worldwide to create and
deliver financial services experiences in step with the way people live
and work today. For more than 30 years, Fiserv has been a trusted leader
in financial services technology, helping clients achieve best-in-class
results by driving quality and innovation in payments, processing
services, risk and compliance, customer and channel management, and
insights and optimization. Fiserv is a member of the FORTUNE®
500 and has been named among the FORTUNE Magazine World's Most Admired
Companies® for five consecutive years, recognized for
strength of business model and innovation leadership. For more
information, visit fiserv.com.
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Director, Public Relations
Sr. Director, Public Relations
Source: Fiserv, Inc.
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